Field Trip & Group Reservations

Frequently Asked Questions

Preparing for your Visit

Day of Visit

Title 1 Discount Admission

Preparing for your Visit

How do I make a reservation?

To make a reservation click on the reservation link and select the date and time of your preferred field trip. When you have finished you will receive an email confirmation, this is yours to keep. Remember to print it out; you’ll need to bring it with you on the day of your field trip.

Do adults/teachers have to pay admission?

Yes, teachers, adults and children are all required to pay admission to gain entry to Fairytale Town.

Can I pay for my group in advance?

No, payment is only accepted on the day of your visit.

Does Fairytale Town accept purchase orders?

No Fairytale Town does not accept purchase orders, sorry, no exceptions. We do accept cash, checks, personal checks with identification, Visa, Discover and MasterCard.

How can I get a copy of my confirmation/invoice?

Your confirmation is also your invoice. At the time of registration you were automatically emailed your confirmation, please check your email for the confirmation. If you no longer have the confirmation email please call (916) 808-8884 ext. 2 or email us to request a new confirmation.

How can I add more people to my reservation?

Unless you have scheduled an additional program or your invoice needs to be updated, there is no need to add a couple of people to your reservation. We will ask you for a head count the day of your field trip. Please note: If your group is participating in an additional program a sufficient change in numbers may affect your scheduled program.

My adult chaperones would like to bring their other children along too, can they join my group?

Yes, please include the additional children in your count when you make a reservation. The additional visitors will be admitted at the same price as the rest of your group. Please note: Any guests who arrive after the group has already entered Fairytale Town must pay full price admission, sorry, no exceptions.

We are signed up for an additional program, do adults/teachers have to pay for the workshops?

Yes, all adult chaperones and teachers are expected to assist with workshops and interact with the children as needed. We encourage adult participation and play!

Are there combo field trips with Fairytale Town and the Sacramento Zoo?

No, unfortunately there are no combination field trips offered. If you would like more information about the Sacramento Zoo please visit www.saczoo.org.

Day of Visit

Where should my group meet on the day of our reservation?

Please have your entire group meet on the Yellow Brick Road in front of the Fairytale Town Express Gate. Please keep your group together. If a guest pays to enter Fairytale Town before or after the group pays, they will be charged the full admission price.

Where do I check in for my field trip?

A Fairytale Town representative will check you in at the front of the Express Gate. If no representative is visible please send your group leader to check in at the Fairytale Town box office.

Do adults/teachers have to enter the park with the children?

Yes, children must be supervised at all times during their visit. For the safety of our guests Fairytale Town does not allow adults to enter the park without children and likewise, no child can be admitted without adult supervision.

Does our entire group have to enter the park at the same time?

Yes, in order to receive the discounted rate, all guests in your group must enter together. Guests who enter the park before or after the group will be charged the full admission price.

What if it’s raining on the day of my field trip?

If it rains on the day of your field trip please call our main office at 916.808.7462 to see if we will be open. All workshops & theater programs are weather permitting. Unfortunately, when it is wet the structures are too wet and slippery to safely play. Please refer to our cancellation policy if you are going to cancel your trip.

Can I pay for my Fairytale Town and Sacramento Zoo field trip with one check?

If you are going to both Fairytale Town and the Sacramento Zoo, you will need two separate checks.

Title 1 Discount Admission

I teach at a Title 1 school, how can I apply for discounted admission?

For information on how to apply for a Title 1 discount please email us directly for the application and instructions.

For more information or additional questions please contact:

916.808.8884 ext. 2
education@fairytaletown.org